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ForeSee Results and Viewpoints Network Partner To Measure Online Community Satisfaction

    
  

 

FOR IMMEDIATE RELEASE:  ANN ARBOR, MI and CHICAGO, IL – February 16, 2010: ForeSee Results and Viewpoints  Network today announced they will be joining forces to provide Viewpoints.com and Viewpoints Technology Platform (VTP) clients with a scientific measure of voice of customer for their communities. Viewpoints Network is a social technology and media company focused on helping leading retailers and brands build online communities and motivate social influencers. ForeSee Results is the leading online customer satisfaction firm.

The partnership with ForeSee Results will help support Viewpoints’ two business lines.  For Viewpoints.com, the sixth largest and fastest growing user reviews web site on the Internet, ForeSee Results will be surveying Viewpoints.com users to better understand how their satisfaction is driving loyalty and repeat visits.  For VTP, the company’s hosted technology service that helps brands and retailers implement a Social Commerce strategy to drive bottom line results, ForeSee Results will provide VTP customers with solutions to help drive incremental traffic and sales while gaining actionable insights and creating brand advocacy. 

Article in WSJ today about Local Reviews

Local Search Draw Users' Interest

By JESSICA E. VASCELLARO
March 1, 2007; Page B4

When Dave Kim moved to Sunnyvale, Calif., the 32-year-old manager for a software company was looking for a new place to get a haircut. He didn't like the results he got at several barber shops he wandered into and a handful of large online search sites didn't offer any useful suggestions.